Tourist friendly tourism information system


  • Milan Ambrož Alma Mater Europea, European Center Maribor, Maribor
  • Domen Ambrož University of Ljubljana, Faculty of social Sciences, Ljubljana


tourism, information, information system, integration, stakeholders


The globalisation of world economy accelerated the processes of regional cooperation in the field of tourism. Slovenia is a small tourist destination with many not yet exploited tourism potentials. For many years there has been extensive cooperation with neighbouring countries and regions in the field of tourism. Because of many differences between regional players in the field of tourism, not substantial progress has been made. Recent initiatives from the tourist players from the Danube region countries promise new developments. Summits and meetings among regional players show that there are creative but scattered initiatives to build an effective and integral tourist information system. In this paper we propose a prototype of a holistic tourist information system that bridges regional differences and establishes a solid base for the tourist information sharing, for the exchange of tourists and for the building of the comprehensive tourism value constellation on the national and regional level.


Download data is not yet available.


Ambrož, M. (2010). Self-reliant tourism development. in: NOSAN, Marjeta (ur.), DAVID, Ksenija (ur.). Poslovne strategije in izzivi sodobnega sveta. Celje: Poslovno-komercialna šola, 289-294.

Ambrož, M. (2009). Viharnost organizacije. (Turbulent Organization) Kranj, B&B.

Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97-116.

Buhalis, D. & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet – The state of e-Tourism research. Tourism Management, 29 (4), 609-623. doi:10.1016/j.tourman.2008.01.005.

Çetinkaya, A. ?. (2009). Destination competitiveness through the use of information and communication technologies. European Mediterranean conference on Information Systems, July 13-14 Izmir. (2013). Potlatch. Taken on 7 October 2007.

Dredge, D. (2006). Policy networks and the local organization of tourism. Tourism Management, 27(2), 269–280. doi:10.1016/j.tourman.2004.10.003

Duran, E. Seker, D. Z. & Shrestra, M. (2004). Web based information system for tourism resort: A case study for side/manavgat. Proceedings for XXth International Society for Photogrammetry and Remote Sensing.

Enright, M. J. & Newton, J. (2005). Determinants of Tourism Destination Competitiveness in Asia pacific: Comprehensiveness and Universality. Journal of Travel Research, 43(4), 339-350. doi:10.1177/0047287505274647

Franch, M. Martini, U. & Buffa F. (2008). Strategie di brand management nelle destinazioni alpine community. Mercati e competitività, 4,151-170.

Giuliani, E. Pietrobelli, C. & Rabelloti, R. (2005). Upgrading in Global Value Chains: Lessons from Latin American Clusters. World Development, 33(4), 549–573.

Gomezelj, O. D. (2006). Competitiveness of Slovenia as a Tourist Destination. Managing Global Transitions 4(2), 167-189.

Hassan, S. (2000). Determinants of Market competitiveness in an environmentally sustainable tourism Industry. Journal of Travel Research, 38(3), 239-245. doi:10.1177/004728750003800305

Malaka, R., & A. Zipf. (2000). DEEP MAP – Challenging IT research in the framework of a tourist information system, proceeding of ENTER 2000. 7 th International Congress on Tourism and Communication Technologies in Tourism, Barcelona (Spain).

Min, W. (2011). A Research on the Integrated Information System Applied to Regional Tourism Cooperation. International Journal of Advancements in Computing Technology, 3(2), March.

Pavlovich, K. (2003). The evolution and transformation of a tourism destination network: the Waitomo Caves, New Zealand. Tourism Management, 2 (2), 203–216.

Plaza, B. Galvez-Galvez, & C. Gonzales-Flores, A. (2011). Orchestrating innovation networks in e-tourism: A case study. African Journal of Business Management, 5(2), 464-480. doi: 10.5897/AJBM10.607, Available online at

Poon, A. (1993). Tourism, technology and competitive strategies. Wallingford Oxon: C.A.B. International.

Pühretmair, F. Rumetshofer, H. & Schaumlechner, E. (1999). Extended decision making in tourism information systems taken on 14.9.2011 from:

Ritchie, R.J.B. & Ritchie, J.R.B. (2002). A framework for an industry supported destination marketing information system. Tourism Management 23(5), 439-454.

Sehanovic,U. Krizman, D. & Sehanovic, I. (1998). The Management of Information Systems in Catering and Tourism Management. 3(2), 15-21.

Veljkovi?, B. &Ambrož, M. (2010). Towards the sustainable concept of tourism development in Posavje region in Slovenia. Innovative issues and approaches in social sciences, 3(1), 36-59.

Vengesayi, S. (2003). A conceptual model of tourism destination competitiveness and attractiveness. ANZMAC conference proceedings Adelaide 1-3, taken on 14.9.2011 from:

Wei, Z. & Jiu-Wei, W. (2009). A Study on the Information Integrated Mechanisms of Tourist Destination. E-business and Information System Security, EBISS '09.




How to Cite

Ambrož, M., & Ambrož, D. (2014). Tourist friendly tourism information system. Hotel and Tourism Management, 2(1), 73–82. Retrieved from