1.
Ostojić B, Bulatović D, Jovanović D. Digital literacy and guest perceptions of AI chatbot services in hotels: A field study on enjoyment, satisfaction, and loyalty. HITM [Internet]. 2026 May 6 [cited 2026 May 13];. Available from: https://htmanagementvb.com/index.php/HITM/article/view/371