ANNIE WAMBUI, G. .; JUDY, K. .; STEPHEN, M. . Offer quality affecting consumption of hospitality products and services in franchised restaurants in Nairobi Central Business district Kenya. Hotel and Tourism Management, [S. l.], v. 7, n. 1, p. 37–46, 2019. DOI: 10.5937/menhottur1901037W. Disponível em: https://htmanagementvb.com/index.php/HITM/article/view/44. Acesso em: 31 jan. 2025.