1.
Milunović Koprivica S, Bešić C, Ristić O. QFD method application in the process of hotel service quality improvement. HITM [Internet]. 2019 Dec. 25 [cited 2025 Apr. 14];7(2):57-66. Available from: http://htmanagementvb.com/index.php/HITM/article/view/29