JOSIMOVIĆ, M.; ĆOĆKALO, D.; RADIVOJEVIĆ, N. The role of guest loyalty between satisfaction with service recovery and guest behavior in mountain hotels. Hotel and Tourism Management, [S. l.], v. 12, n. 2, 2024. DOI: 10.5937/menhottur2400012J. Disponível em: http://htmanagementvb.com/index.php/HITM/article/view/307. Acesso em: 21 jan. 2025.